Learning Objectives & Outcome:

  • Understand importance of interpersonal skills
  • Understand the importance and aspects of communication for interpersonal skills
  • Know the importance and aspects of interpersonal relationships
  • Understand and handle emotions to create professional atmosphere
  • Manage conflicts
  • Gain Self-esteem and confidence

 

Course Highlight:

  • What Is Interpersonal Skills?
  • Basics Of Active Listening
  • Non-Verbal Communication
  • Assertive Communication
  • Feedback
  • Emotional Intelligence
  • Resolving Conflicts
  • Appreciation
  • Types Of Personality

Who should attend?

  • Open to all

 

Course Duration

  • 1 day course (customizable according to the need)